Feedback option no longer visible

• 

  kaveetaakaul · Member · Nov 20, 2007 at 12:48 am

  • Copy link
  • Add topic to favorites

  Feedback option on the blogstats page has vanished…Is it only happening to me?

• 

  thesacredpath · Member · Nov 20, 2007 at 12:56 am

  • Copy link

  It’s only there between 9am and 5pm Pacific time, monday through friday, and sometimes it is not there if they are all at wordcamp or something like that, and it’s now called “support. They can also be reached, when open, at: http://wordpress.com/contact-support/ .

• 

  kaveetaakaul · Member · Nov 20, 2007 at 12:58 am

  • Copy link

  Ohh….thanx a ton

• 

  darrellsongs · Member · Dec 18, 2007 at 5:45 am

  • Copy link

  I recommend that WordPress edit the referrences to “feedback in the upper right” that appear on so many pages. Until now I had no clue that it was “support only from 9AM to 5PM Pacific Time”. I thought something was broken.

• 

  thesacredpath · Member · Dec 18, 2007 at 5:49 am

  • Copy link

  @darrellsongs
  Yeah, there are several things they need to edit. It does show the hours in the “support” tab at the top of the forums and such: http://wordpress.com/contact-support/ .

  Being a technical writer and copyeditor, I’m sensitive to those sorts of things. It’s sort of like dragging fingernails down a chalkboard.

• 

  bentrem · Member · Dec 23, 2007 at 6:12 pm

  • Copy link

  Hear, hear!
  I’m heartened to find this wee thread … thought I was loosing my mind!

  I’m with TSP as a tech_docs type; when I see “feedback upper right” and see naught my eyes blur and my head whirls, my palms sweat and my heart races, my … oh, wait, no, not quite that bad.

  But it unsettles me to see that sort of ?what? absurdity. Leaves me worrying that changes are being implemented w/o a view to consequences. As a fan, that gets me scurrying.

  Thanks to kaveet for having brought this out.

  –bentrem

• 

  thesacredpath · Member · Dec 23, 2007 at 6:29 pm

  • Copy link

  Hopefully in and around updates to the software, they will get a chance to do some updates to the FAQ’s and documentation as well.

• 

  mark · Member · Dec 23, 2007 at 6:39 pm

  • Copy link

  There are changes to the faq and changes to the administration parts of the faq.
  This will become more apparent in January.

  And we will address these little – but annoying – things.

• 

  thesacredpath · Member · Dec 23, 2007 at 7:09 pm

  • Copy link

  Thanks for letting us know that Mark.

• 

  timethief · Member · Dec 23, 2007 at 8:09 pm

  • Copy link

  Adjustments to the FAQs will be good. It’s a “living document” and of course will require ongoing editing. Adjustments to the forum threads will require searching and posting to each one and doing that will bump all the forum posts.