Fibonacci-living.com

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  johnegilk · Member · Oct 22, 2021 at 10:01 am

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  I can’t access the page. How can I solve the problem, I am told that there is a critical error there.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  workingangela · Member · Oct 22, 2021 at 6:13 pm

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  Hello there,

  Glad to assist.

  What version of WordPress are you using? WordPress.org or WordPress.com?

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  supernovia · Staff · Oct 23, 2021 at 3:04 am

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  Thanks workingangela!

  
  @johnegilk , I noticed Fibonacci-living.com is using a copy of WordPress hosted at Easyname — and as the site isn’t hosted with us, we most likely can’t help much. But here are a few ideas:

  – Check to see if you have an admin email with clues

  – Ask your host to check error logs

  – If this happened with a recent theme or plugin update or install, you can manually remove one like so (especially if it’s mentioned in errors):
  https://wordpress.org/support/article/managing-plugins/#manual-uninstallation

  – Ask your host to help you restore a good backup

  Then, going forward, please be sure to use the right forums for your WordPress installation:
  https://wordpress.org/support/forums/

  Here’s the difference between a WordPress installation and our services:
  https://wordpress.com/support/com-vs-org/#overview-of-options

  Hoping this helps!