Fictive

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  iamshingi · Member · Jun 12, 2014 at 10:16 pm

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  Hi, I am using the fictive theme and it appears lovely. One problem though: I want to remove the gravatar that is set against the header/background. I read in the forums that you can remove or leave the e-mail address slot blank in the users>personal settings page. I did but the page does not save these changes, an error message comes up saying e-mail address is incorrect.

  I will be glad if anyone can help. the blog in question is writerstation.wordpress.com

  thanks

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 12, 2014 at 10:20 pm

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  Removing the email address works for me. Clear you browser cache please http://en.support.wordpress.com/browser-issues/ and try again.

  By default, Fictive uses the email address found under Users → Personal Settings to generate the Gravatar seen in the header. If you want to use a different Gravatar account, you can put in an email address in the Gravatar Email field, or leave it blank to remove the Gravatar entirely. From http://theme.wordpress.com/themes/fictive/

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  iamshingi · Member · Jun 12, 2014 at 10:26 pm

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  Thanks a lot for the quick reply. I am on it now. Will let you know in a few minutes

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  iamshingi · Member · Jun 12, 2014 at 10:53 pm

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  No joy unfortunately, it seems leaving the e mail field blank is not working-same error message; could it be because I use the same email address to log into wordpress admin panel?

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  timethief · Member · Jun 12, 2014 at 10:56 pm

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  WordPress.com accounts and Gravatar accounts are one in the same. I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  iamshingi · Member · Jun 12, 2014 at 11:00 pm

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  Cool thanks, I have deleted browsing history going back to the beginning.
  On another note, I like using the gravatar to make comments on other blogs, if I change the email address or leave a blank field in personal settings, will I be able to comment on other blogs?
  thanks a lot, will wait to hear if there is a way around this gremlin

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  druesome · Staff · Jun 13, 2014 at 3:56 pm

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  Hello there!

  This can be accomplished by a modification to your CSS file so long as you have an active Custom Design upgrade. The upgrade costs $30 a year, and lets you easily customize your blog’s appearance with advanced tools.

  http://en.support.wordpress.com/custom-design/

  Let me know if this is something you’d be interested in. I’d be glad to assist you once you’ve purchased it. Cheers!