File Manager Missing After Renaming Plugins Directory
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I am a part of the admin for a wordpress website and I have been running into multiple 504 Gateway Timeout issues for the past two weeks that shut down my website for up to multiple hours. I believed it was a plugin issue, so after looking through forums, I found multiple posts giving advice to deactivate the plugins folder by renaming it and then one-by-one reactivating plugins to pinpoint the root cause of the timeout errors. However, once I renamed the plugins folder to plugins.deactivated, my File Manager disappeared so I can no longer reactivate anything.
My site is hosted using wordpress.com so I do not have access to any FTP credentials (additionally, nothing related to cPanel which I read was another tool most website owners have), and I also cannot install the File Manager plugin because the plugins directory does not exist. How can I regain access to my File Manager so that I can begin fixing my website?
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From what you tell it looks yur site isn’t running on the wordpress.com platform but is using the open source wordpress.org. You must head over to the documentation at wordpress.org to solve this problem yourself.
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