File not found
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Website returns a 404 error message.
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
It appears that your WordPress site is not hosted on our WordPress.com managed hosting but is using the free open-source version of the software on a different hosting provider.
Because of this, our ability to directly investigate and assist with issues on your site is limited. At WordPress.com, we primarily support sites that are hosted on our managed hosting platform. Our managed hosting provides a wide range of features, performance enhancements, security measures, and dedicated support. If you’re interested in learning more about our hosting services, you can find more information here: https://wordpress.com/hosting/
If you’re considering moving your site to our managed hosting, we’ve made it simpler with our easy-to-use migration plugin. With this tool, you can quickly and effortlessly transfer your site over to us.
Use the Move to WordPress.com plugin to migrate a self-hosted WordPress site to WordPress.com. Follow the steps in this guide to import your site (including your content, media, plugins, and theme) directly from your wp-admin dashboard. Prerequisites To follow the steps in this guide, you will need: Your source site: a WordPress site with any other hosting provider (referred to as a seNevertheless, we don’t want to leave you without assistance. For issues like yours, I’d recommend reaching out to the community support forums for the open-source version of WordPress, which is the version your current host uses for your site. The volunteers there are quite experienced and can assist with a wide range of problems. You can find the forums here: https://wordpress.org/support/forum/how-to-and-troubleshooting/
I hope this helps, and if you have any other questions or need further information about our services, please let us know.
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