File removed from Meda, but people can still download it?
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I removed a file from the media section of the admin page. But people are still able to download the file on the internet. The file does not exist in a way that I can see in in my admin page.
But I can go to the old link and it will still download. How do I stop this?
The blog I need help with is: (visible only to logged in users)
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Hi there. If you deleted the file very recently it might still be on the WordPress.com servers. It can take a couple of days before a file is deleted completely.
However, you could also be seeing a cached copy of the file hosted on search engine servers. Unfortunately WordPress.com has no control over that and you’ll need to contact each search engine individually to have it removed. Some search engines don’t have an option to have cached content removed.
See here how to have content removed specifically from Google: https://support.google.com/webmasters/answer/1663419?hl=en
Your site will need to be verified with Google Webmaster tools to do this.
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Well its been almost two weeks and the direct link to the file is still working, so it has not been deleted from the wordpress servers.
I’ve cleared my browser’s cache and it still loads the file. What is the deal? How can I get rid of it? I wish I had known it would be so difficult…
Can someone help me with this?
The link is here: https://gordonblaine.files.wordpress.com/2015/03/survival-homestead-one-beta.pdf
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To keep things running quickly around here, files are held in multiple caches through a separate system. These caches are usually cleared within 3 days and the files will then become 404 page not found.
IMPORTANT NOTE: Deleting blogs and/or blog content does not remove any indexed items from the SERPs (search engine page results). Google and Bing only clear their caches of deleted indexed content that produces a 404 (page not found) every 3 – 6 months.
https://support.google.com/webmasters/answer/1663419?hl=en -
Sorry for the delay. I’ve cleared out the file completely from our servers. Loading it up in a new browser I get the expected 404 error now.
-Alex G.
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