"File type not allowed" when uploading jpeg images.

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  dubbyslai · Member · Jun 18, 2013 at 9:14 am

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  I’m receiving the error message “Sorry, this file type is not permitted for security reasons.” when trying to upload my jpg files. I have uploaded the exact same files to flickr. Can someone please help?

  The blog I need help with is: (visible only to logged in users)

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  tandava108 · Member · Jun 18, 2013 at 9:20 am

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  Do they have the extension .jpeg or .jpg? If not rename them!

  (a few applications use other extensions like .jif – JPEG Interchange format)

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  dubbyslai · Member · Jun 18, 2013 at 9:28 am

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  They do. I already renamed them all.

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  tandava108 · Member · Jun 18, 2013 at 11:00 am

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  In that case I’ll flag this thread for staff attention. Please be patient as they go through threads in time order and can take a while to reach each one

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  dubbyslai · Member · Jun 18, 2013 at 12:00 pm

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  That’s great; thanks a lot.

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  justjennifer · Member · Jun 20, 2013 at 5:11 am

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  For some reason the flag isn’t there or was removed, so I’ve added it again.

  @dubbyslai – But in the meantime, could you perhaps give us a link to the image on flickr that you tried to upload to your WordPress.com site and with which you encountered the problem?

  Also, you may want to review this Support doc: http://en.support.wordpress.com/images/troubleshooting-images/

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  kardotim · Member · Jun 20, 2013 at 4:52 pm

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  Do you also encounter this issue in a different browser? for example Safari or Google Chrome?

  Otherwise send us the image file by e-mail so we can take a closer look at it.

  Thank you!