Files appearing after permanent deletion from media library
-
Hello, I have two files that are still appearing long (~20 hours) after I have permanently deleted them. This seems to be a recurring issue for me and makes versioning control of PDFs difficult. I have cleared my cache and still see them. Is there anything I’m missing? How often does WP clear its cache?
-
Hi there,
What’s your site’s address so I can point you in the right direction of getting support?
Please note that we can only provide support for WordPress.com hosted sites. If your site is using the open-source WordPress software you need to seek help at these forums:
-
-
Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
- The topic ‘Files appearing after permanent deletion from media library’ is closed to new replies.