Financial issue

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  pollymanning · Member · Sep 12, 2018 at 12:10 am

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  Hi
  I have a financial issue to discuss with you. I don’t want to post this on a public forum. Is there a phone number I can call or an email address I can write to, about this? Or can you please call me?
  Many thanks

  The blog I need help with is: (visible only to logged in users)

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  staff-zara · Staff · Sep 12, 2018 at 4:31 am

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  Hi there,

  WordPress.com doesn’t have a phone number to call. While paid subscribers have the access to live chat and private email, free plan users get support from this forum.

  May I know if the financial issue you mentioned is regarding the price of the upgrade plans?

  Also, I’m adding modlook tag for staff to help you out.
  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

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  fstat · Staff · Sep 12, 2018 at 8:00 am

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  Hi there,

  You can contact us privately at https://wordpress.com/help/contact or email us at help (at) wordpress.com

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  staff-zara · Staff · Sep 12, 2018 at 8:48 am

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  Hi @fstat,

  If free plan users submitted the contact form via https://wordpress.com/help/contact, will it open another new topic on this support forum?