find chat support

• 

  vloeca · Member · Nov 4, 2016 at 9:05 pm

  • Copy link
  • Add topic to favorites

  find chat support

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Nov 4, 2016 at 9:05 pm

  • Copy link

  All support docs are at https://en.support.wordpress.com/

  There is no phone support. See here for all the support options when you have wordpress.COM technical support issues see https://en.support.wordpress.com/help-support-options/

  Those who have a paid upgrade for a wordpress.COM site can use the “Contact Support” form, http://support.wordpress.com/contact/

  The best WordPress.COM contact form to use now for Staff assistance is:
  http://wordpress.com/help/contact
  Live chat will be available there if we have Happiness Engineers available to chat. When they are not available using that link results in posting to this peer support forum. https://en.support.wordpress.com/live-chat/

  re: direct email support
  Also note, that you can email WordPress.COM Staff at:

  help@wordpress.com

  That said, the quickest way to get an answer to your support question is to state what you do need help with clearly in a peer support forum thread like this one.