find published page

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  rubixmodu · Member · May 16, 2017 at 3:32 am

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  hi there, i cant find a page i had published last year, for http://www.americantrailers.com.au are you able to help me please ?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · May 16, 2017 at 5:30 pm

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  Howdy –

  Do you remember the page title?

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  rubixmodu · Member · May 17, 2017 at 1:36 am

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  yup americantrailers.com.au

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  staff-zinnia · Staff · May 17, 2017 at 2:19 pm

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  This domain was registered through GoDaddy back in January 2016, but I am unable to find the expiration date of that registration. You’ll want to get in touch with GoDaddy for more details and help.

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  rubixmodu · Member · May 18, 2017 at 4:06 am

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  thanks, I asked them and they said it was pointed to WordPress… but I can’t contact anyone at WordPress except via this forum…

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  staff-zinnia · Staff · May 18, 2017 at 2:48 pm

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  There is a redirect set up on this domain, but that is not the proper way to use the domain on WordPress.com.

  If you want to connect the domain to your WordPress.com account you’ll first need to add a plan to the account. Those are listed at wordpress.com/pricing/

  Second, follow these instructions to set up domain mapping.

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  rubixmodu · Member · May 19, 2017 at 11:16 pm

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  ok thanks, so maybe the subscription has lapsed? If I pay this will it then will the page reappear ?
  It was built and set up by a web developer who is unreachable now hence the confusion.

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  staff-zinnia · Staff · May 20, 2017 at 8:36 pm

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  The redirect was not setup through WordPress.com. GoDaddy should be able to help you reconfigure the DNS to point the domain to WordPress.com.

  You’ll need to upgrade your plan and add the domain through mapping within your WordPress.com account.