Finding and editing homepage?

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  maggieakins110 · Member · Mar 12, 2025 at 2:16 am

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  I’m attempting to perform basic updates for an existing site. The site has only one main page that is hosted at a simple URL (no slugs, just the ‘companyname.com’). The site hasn’t been touched in 3-4 years. When I accessed their WordPress dashboard, I see one Published Page, but it’s sending me to ‘companyname.com/index’ and giving a 404 error. It looks like the homepage was created using the Organic STAX theme, and I don’t have full editor permissions under the ‘Appearance’ section – is that where I will find the content that I need to edit?

  Typically, I’ve been able to find published pages easily, but I’m not sure where the main homepage is existing for this specific company. Any ideas? I’m reaching out to the client to ensure I have full editor permissions so hopefully, I’m able to find the content in ‘Appearance’ but since it hasn’t been updated in a long time, I’m curious if it’s hiding somewhere else.

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  faisalahammad · Member · Mar 12, 2025 at 11:17 am

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  Hi there,

  Please share your website URL and let us know if you’re using a WordPress.com hosted website or a site hosted on a third-party provider. If you’re using self-hosted WordPress on third-party hosting, it is recommended to open a support ticket at the following URL for WordPress.org support.

  https://wordpress.org/support/forums/

  To understand the difference between WordPress.com and WordPress.org, please check the article below.

  

  WordPress.com vs. WordPress.org

  in WordPress.com Support

  6 min read

  WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho

  Have a good day!

  Thanks
  Faisal

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  brisklyc8cae06cf4 · Member · Mar 12, 2025 at 11:41 am

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  Can I customize my homepage if my website hit the core update by Google????

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  faisalahammad · Member · Mar 14, 2025 at 4:13 am

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  Hi @brisklyc8cae06cf4

  You can customize or change the content of the home page even if your website is affected by a core update from the Google search engine. However, this is related to SEO, and I’m not an SEO expert.

  To learn more about this, you can take the basic SEO course from WordPress.com at the following URL.

  https://wordpress.com/learn/courses/intro-to-seo/

  Regards
  Faisal