finishprofessionalpainting.wordpress.com

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  rubenpaints · Member · Dec 23, 2016 at 10:49 pm

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  To get rid of the finishprofessionalpainting.wordpress.com domain.
  My website which used to be linked to this wordpress account can not connect. I need to reconnect my https://www.finishprofessionalpainting.com website so I can link my Jetpack. Please help.
  Ruben Hernandez

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 23, 2016 at 11:13 pm

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  Have you cancelled the upgrade yet?

  re: renewing upgrades

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, renew or cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades.

  If you are not logged in under the correct username account clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then login under the correct username account.

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · Dec 23, 2016 at 11:52 pm

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  Hi there!

  Have you tried to re-install the JetPack plugin to your WordPress.com account? If not, you go here to do so:

  https://wordpress.com/jetpack/connect/install

  Let me know if you receive any errors during the installation process.

  Thanks!