First time user and i have no clue what i am doing

  • Unknown's avatar

    Hi, I had someone from blue host help me install a theme however from my computer i cannot find this theme or edit it however it is installed.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there! You’ve reached support for the free sites hosted at WordPress.com. Your site at leeedition.com is self-hosted at BlueHost using the free WordPress software available here:

    http://wordpress.org.

    Because your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

    You can find support for your self-hosted WordPress site here:

    http://wordpress.org/support/

    http://codex.wordpress.org/

    If you need professional help for your self-hosted WordPress site, please check out:

    http://jobs.wordpress.net/

    You may also wish to contact your host’s support team for more assistance.

    May I ask if there is a particular reason you chose to create a self-hosted site? I only ask because as a first time user, you would probably find it simpler to host your site at WordPress.com. Then you’ll have full access to our support staff, learning guides, and support documentation. Self-hosting a site definitely takes a bit more know-how than hosting at WordPress.com. Here is the difference between WordPress.com and WordPress.org:

    WordPress.com vs. WordPress.org

    If I can answer any other questions about WordPress.com, please do let me know and I’m happy to help. Wishing you the best!

  • Unknown's avatar

    thank you for the response :)

    I really liked this theme i bought and had to commit to it as well as having a website running for my business. I thought this would be the quickest way to learn it by going straight into the deep end and as a typical male i don’t read the instruction booklet before proceeding with the development.

    My main issue now is after i log into my wordpress .ord admin nothing appears on the page, the page is just blank.

    I’m guessing i must have moved some files around in the database maybe, because i have accessed it once before. Who can help me with this one?

    Kind Regards

    James Lee

  • Unknown's avatar

    Ha! You’re pretty funny.

    The blank page issue is frustrating to figure out on your own. You’ll want to contact BlueHost about this at your site is now on their servers.

    Have you already done their 1-Click install of WordPress? If so, I believe Mojo Marketplace might be helpful in this regard as well.

    Good luck with the self-hosted site setup! Best to you :)

  • Unknown's avatar

    Hey everything is well. I contacted a blue host technician and they disabled some plugins that was causing that problem. I am now in the process of slowly adding content and customizing my website. Feel free to have a look :). http://www.leeedition.com

    At least i learnt something new and he taught me how to disable the plugins from the database. Thanks again for your concern really do appreciate it.

  • Unknown's avatar

    That’s fabulous. I’m really glad you had success with BlueHost support staff. Terrific.

    There is quite a learning curve when you launch a self-hosted site, but soon, you’ll be comfortable with everything and it’ll be smooth sailing.

    You site looks great so far. Can’t wait to see it come together. By the way — really nice company logo!

  • The topic ‘First time user and i have no clue what i am doing’ is closed to new replies.