fitdba.com

  • Unknown's avatar
    hannahmm218 · Member ·

    Before my account transferred to the free plan, I had a site called fitdba.com- I got back on a paid plan but my site is no longer there. Can I get it back?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello!

    I noticed that some of your content is still visible on your free WordPress.com URL, such as https://hannahmm218.wordpress.com/home/. However, it appears that your previous plan was a Business plan, not Personal. The Business plan is necessary for using the Elementor plugin, and the presence of code on that page suggests that Elementor needs to be installed and active.

    To address this, you would need to upgrade to the Business plan. The amount you’ve paid for the Personal plan will be applied towards the premium for the Business plan.

    After upgrading, you should be able to install Elementor, verify that your content is still intact, and make any necessary adjustments.

    I hope this explanation makes things clearer! If you have any questions or encounter any difficulties, please feel free to reach out. We’re here to assist you!

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