Fixing error

jenthomas5150 · Member · Apr 22, 2023 at 6:25 pm


### wp-core ###

version: 6.2
site_language: en_US
user_language: en_US
timezone: +00:00
permalink: /tegory%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: closed
environment_type: production
user_count: 1
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/customer/www/carolinaprideaussies.com/public_html
wordpress_size: 2.32 GB (2490291504 bytes)
uploads_path: /home/customer/www/carolinaprideaussies.com/public_html/wp-content/uploads
uploads_size: 777.26 MB (815018668 bytes)
themes_path: /home/customer/www/carolinaprideaussies.com/public_html/wp-content/themes
themes_size: 4.60 MB (4827926 bytes)
plugins_path: /home/customer/www/carolinaprideaussies.com/public_html/wp-content/plugins
plugins_size: 224.94 MB (235861744 bytes)
database_size: 13.39 MB (14041088 bytes)
total_size: 3.32 GB (3560040930 bytes)

### wp-active-theme ###

name: Twenty Sixteen (twentysixteen)
version: 2.9
author: the WordPress team
author_website: https://wordpress.org/
parent_theme: none
theme_features: core-block-patterns, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, woocommerce, widgets-block-editor, post-thumbnails, automatic-feed-links, title-tag, custom-logo, menus, html5, post-formats, editor-style, editor-styles, wp-block-styles, responsive-embeds, editor-color-palette, customize-selective-refresh-widgets, custom-line-height, custom-background, custom-header, jetpack-responsive-videos, jetpack-geo-location, widgets
theme_path: /home/customer/www/carolinaprideaussies.com/public_html/wp-content/themes/twentysixteen
auto_update: Disabled

### wp-themes-inactive (1) ###

Twenty Twenty-Three: version: 1.1, author: the WordPress team, Auto-updates disabled

### wp-plugins-active (18) ###

Akismet Anti-Spam: version: 5.1, author: Automattic, Auto-updates enabled
All-in-One WP Migration: version: 7.73, author: ServMask, Auto-updates enabled
BackUpWordPress: version: 3.13, author: XIBO Ltd, Auto-updates enabled
Classic Editor: version: 1.6.3, author: WordPress Contributors, Auto-updates disabled
Creative Mail by Newfold Digital: version: 1.6.7, author: Newfold Digital, Auto-updates disabled
Easy Google Fonts: version: 2.0.4, author: Titanium Themes, Auto-updates disabled
Envira Gallery Lite: version: 1.8.6, author: Envira Gallery Team, Auto-updates enabled
FooBar WordPress Notifications: version: 2.1.27, author: FooPlugins, Auto-updates disabled
FooGallery: version: 2.2.41, author: FooPlugins, Auto-updates enabled
Jetpack: version: 12.0, author: Automattic, Auto-updates enabled
Jetpack Protect: version: 1.3.0, author: Automattic - Jetpack Security team, Auto-updates enabled
SiteGround Optimizer: version: 7.3.1, author: SiteGround, Auto-updates disabled
The Events Calendar: version: 6.0.12, author: The Events Calendar, Auto-updates enabled
UpdraftPlus - Backup/Restore: version: 1.23.3, author: UpdraftPlus.Com, DavidAnderson, Auto-updates enabled
WooCommerce: version: 7.6.0, author: Automattic, Auto-updates enabled
WPForms Lite: version: 1.8.1.2, author: WPForms, Auto-updates enabled
WP Go Maps (formerly WP Google Maps): version: 9.0.18, author: WP Go Maps, Auto-updates enabled
Yoast SEO: version: 20.5, author: Team Yoast, Auto-updates enabled

### wp-media ###

image_editor: FooGallery_Thumb_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
imagick_version: Not available
file_uploads: File uploads is turned off
post_max_size: 256M
upload_max_filesize: 256M
max_effective_size: 256 MB
max_file_uploads: 20
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: 9.56.1

### wp-server ###

server_architecture: Linux 3.12.18-clouder0 x86_64
httpd_software: Apache
php_version: 7.4.33 64bit
php_sapi: cgi-fcgi
max_input_variables: 3000
time_limit: 0
memory_limit: 768M
max_input_time: 120
upload_max_filesize: 256M
php_post_max_size: 256M
curl_version: 7.85.0 OpenSSL/3.0.8
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.7.39-42-log
client_version: mysqlnd 7.4.33
max_allowed_packet: 33554432
max_connections: 500

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/customer/www/carolinaprideaussies.com/public_html/wp-content
WP_PLUGIN_DIR: /home/customer/www/carolinaprideaussies.com/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 256M
WP_MAX_MEMORY_LIMIT: 768M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

### jetpack ###

site_id: 164615619
ssl_cert: No
time_diff: undefined
version_option: 12.0:1680664506
old_version: 11.9.1:1678850124
public: Public
master_user: #1 Jenthomas5150
current_user: #1 Jenthomas5150
tokens_set: Blog User
blog_token: 0%lVhz)k7ZE4qyxtaYud@QbJe4cZtY22
user_token: Sh3U1*lWjRsLG9YiuwjwWUd@UYoGi@an
version: 12.0
jp_plugin_dir: /home/customer/www/carolinaprideaussies.com/public_html/wp-content/plugins/jetpack/
plan: free
protect_header: {'trusted_header':'REMOTE_ADDR','segments':1,'reverse':false}
full_sync: {'started':'Thu, 01 Jan 1970 00:00:00 +0000','finished':'Thu, 01 Jan 1970 00:00:00 +0000','progress':[],'config':[]}
sync_size: undefined
sync_lag: 0 seconds
full_sync_size: undefined
full_sync_lag: 0 seconds
idc_urls: {'home':'https://carolinaprideaussies.com','siteurl':'https://carolinaprideaussies.com','WP_HOME':'','WP_SITEURL':''}
idc_error_option: false
idc_optin: true
cxn_tests: All Pass.

### wpforms ###

version: 1.8.1.2
lite: Jun 27, 2019 @ 12:17am
upload_dir: Writable
total_forms: undefined
total_submissions: undefined

WP.com: Yes
Jetpack: Yes
Correct account: Yes

The blog I need help with is: (visible only to logged in users)

aisajib · Member · Apr 23, 2023 at 5:45 am
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Hi there!

Unfortunately, we cannot assist because your site is not hosted on WordPress.com. It’s a self-hosted WordPress.org site hosted by a different hosting company.

We do not have access to self-hosted sites, so I cannot see the setup of the backend of your account.

To clarify:
- WordPress.com is a managed host platform that offers WordPress in a pre-customized server environment already set up for you to build your site. Hosting with WordPress.com is free, and the server, security, updates, and site optimization are all handled by us. We offer free and paid plans that provide additional features for your site based on your needs (plugins, custom themes, etc). You also have access to professional assistance via Happiness Engineers to address any issues you encounter.
- WordPress.org is a self-hosted platform, meaning you download the WordPress software and install it on a web server from a host of your choosing. You have to pay the host when you’re self-hosting, and the server, security, updates, and site optimization are all handled by you. This gives you more flexibility and control of your plugins, themes, and code but also more responsibility to ensure those things are operating correctly.
Our support page dives more into the differences:

https://en.support.wordpress.com/com-vs-org/

I recommend contacting your site host, as they would be better positioned to assist you since they have access to your account. Also, the open-source forum community is always available and prepared to help users with self-hosted sites: https://wordpress.org/support/forums

The topic ‘Fixing error’ is closed to new replies.

Fixing error

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