Flying Squirrel Models – attention Jerry

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  flyingsquirrelmodels · Member · Oct 27, 2020 at 12:27 am

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  I can get into everything on my ipad. I have two computers running XP. Neither of them can access the login, or the website. In other words, from google, if it try to look at the website just like any customer would, neither computer will access the website. However, both computers will access other websites from google searches

  Wayne

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  staff-mckluskey · Staff · Oct 28, 2020 at 9:47 am

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  Hi Wayne,

  What exactly do you see when trying to access your site or WordPress.com? Do you see any error message or is the screen just blank?
  Could you share a screenshot of what you see on your end? You can use an online tool for that (such as https://snipboard.io/) and paste the link into your reply.

  Also, do you use a different internet source on your iPad or is it the same one?

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  justjennifer · Member · Oct 28, 2020 at 10:04 am

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  Just also referencing the earlier forum thread https://wordpress.com/forums/topic/site-access-43/

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  flyingsquirrelmodels · Member · Oct 28, 2020 at 11:00 pm

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  Thanks for the reply.
  I can log into my site from both my iPads, but both my XP computers wont. I get a message from google “site cant be reached”. I get the same result using other browsers as well.

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  staff-blorbo · Staff · Oct 28, 2020 at 11:06 pm

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  Would you please use https://snipboard.io/ to share a screenshot of what you’re seeing?

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  flyingsquirrelmodels · Member · Oct 29, 2020 at 3:29 pm

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  I cannot access this forum on the computer. Nothing associated with wordpress will respond. Can I send a photo here from my ipad

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  staartmees · Member · Oct 29, 2020 at 3:52 pm

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  Windows XP is completely outdated and is even no longer supported. You can’t even install the most recent version of Firefox, Chrome, and other browsers. I guess that’s the problem.

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  flyingsquirrelmodels · Member · Oct 29, 2020 at 4:19 pm

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  I responded 2 week ago. Thanks i can get email. I can access any other website. It is Only wordpress that I cannot access, How can that be the problem. Is there someone I can talk to on the phone from wordpress.

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  staartmees · Member · Oct 29, 2020 at 4:42 pm

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  Wordpress.com doesn’t have phone support.

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  staff-blorbo · Staff · Oct 29, 2020 at 6:28 pm

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  We can only offer support for the current version of major web browsers and 1 version back: https://browsehappy.com/

  Can you confirm that you’re on either the latest version of your browser or 1 version back?

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  flyingsquirrelmodels · Member · Oct 29, 2020 at 7:26 pm

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  I have no idea what version I am on. All ai can tell you is that every other website I go on support my XP. WordPress is the only one that does not. It acts like there is some kind of blocking going on

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  staff-blorbo · Staff · Oct 29, 2020 at 7:33 pm

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  Ok, first please make sure that your browser is up to date. You can see the latest versions at https://browsehappy.com/ and find out what version your browser is by visiting https://supportdetails.com/

  If it is not, please try updating your browser (consult your browser’s documentation for specifics) or switching to a different browser.

  If it is, please do these two things:

  1. Try clearing your browser’s cache and cookies. (consult your browser’s documentation for specifics)

  2. Try with all browser extensions or add-ons temporarily disabled. (consult your browser’s documentation for specifics)

  Please let us know how each step goes for you, and which browser (and version of) you’re using if you’re still having trouble.

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  flyingsquirrelmodels · Member · Oct 29, 2020 at 7:37 pm

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  Thanks, I will try that. What browser documentation. Nobody seem to do this anymore

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  staff-blorbo · Staff · Oct 29, 2020 at 7:42 pm

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  What browser documentation.

  Chrome: https://support.google.com/chrome/

  Firefox: https://support.mozilla.org/en-US/products/firefox

  Safari: https://support.apple.com/guide/safari/welcome/mac

  Opera: https://www.opera.com/help

  Edge: https://support.microsoft.com/en-us/microsoft-edge

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  flyingsquirrelmodels · Member · Oct 29, 2020 at 8:15 pm

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  I am running Google Chrome version 49.0.2623.112m

  Cleared history and cache
  Have no extentions or addons

  Still will not open the Flying Squirrel webpage ( not the login page )
  Google message “ This site can’t be reached”
  Flying Squirrel login page. Same message

  Any other site which is not wordpress is OK

  Thanks

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  staff-blorbo · Staff · Oct 29, 2020 at 8:23 pm

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  With the latest version of Chrome being 86, Chrome 49 is far outside of what we can support.

  Are you able to update Chrome? https://support.google.com/chrome/answer/95414

  If not, please try a different browser: https://browsehappy.com/

  If you can’t find a browser that’s up-to-date and works, it might be time to upgrade Windows, considering that Windows XP was discontinued by Microsoft 12 years ago and no longer receives bug or security fixes: https://www.microsoft.com/en-us/microsoft-365/windows/end-of-windows-xp-support

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  flyingsquirrelmodels · Member · Oct 29, 2020 at 9:16 pm

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  OK. Thanks for your help. I cannot update Windows. I have about $20K in design software which will not run on anything higher than XP, thanks to MicroSoft, and I dont want to buy a new computer just for WordPress.

  Thanks