Flytheme is not working

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  info161286543 · Member · Sep 24, 2018 at 8:23 pm

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  I purchased a them from Flytheme, it looks fantastic until I try to make any sort of appearance changes and then everything gets wonky. I really would appreciate help ASAP as I have qworked on trying to start over and/or fix this the past 2 days. [contact info redacted]

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  torres126 · Member · Sep 24, 2018 at 10:18 pm

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  Hi there,

  We’d be happy to help, but we require one vital piece of information. What is the URL of your website?

  Bare in mind that if your websites uses the self-hosted version of WordPress rather than WordPress.com, you should post in the self-hosted forums or alternatively contact your hosting provider. You may also wish to consider contacting the theme developer. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  Please note that phone support is not offered on WordPress.com, so please avoid posting your phone number on a public forum which is indexed by search engines. I’ve tagged staff to redact it.

  Let us know this information and we’ll try and move forward. :)

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  kokkieh · Staff · Sep 25, 2018 at 7:44 am

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  Hi there,

  We are not able to help you with a theme created for the open source WordPress software and purchased somewhere else. We can only provide support for themes found at https://wordpress.com/themes in this forum.

  Please contact support at Flytheme directly for help with this.