follow box not always working

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  jpontroy · Member · Mar 5, 2014 at 7:46 pm

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  Visitors trying to follow my blog are not added to followers. This has happened twice now. Visitors enter their emails in the Follow box, and are not added to the followers database, and do not receive a confirmation email.

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Mar 7, 2014 at 6:48 pm

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  Hi there,

  I was able to successfully follow your blog by entering my email address in the follow box. I’ve taken screenshots of the various steps to illustrate:

  Confirmation on site (lower right-hand corner): http://d.pr/i/4yef
  Email confirmation: http://d.pr/i/4yef
  On Subscription page: http://d.pr/i/hYtp

  Can you confirm that these new subscribers are clicking confirm through the email confirmation?

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  jpontroy · Member · Mar 7, 2014 at 7:23 pm

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  Thanks Jeremy,
  I also did a successful test using another email address I own. I can’t vouch for how subscribers are completing the process, but I will pass your instructions along to them.

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  jeremeylduvall · Member · Mar 7, 2014 at 8:47 pm

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  Sounds great. I went ahead and replied to your request through private email to the address on file for your account asking for additional information. Please keep all further correspondence there to prevent confusion!