Followed all the steps, there is no epp code in my email?

  • Unknown's avatar

    Hi there,

    I need help transferring my blog to Bluehost. I unlocked my domain, in the domain transfer screen, but when I ask for the email, instead of getting an email with the epp code used for transferring my domain, i get an email with:
    * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
    DOMAIN STATUS – CHANGE NOTIFICATION
    * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

    Dear Ronel Reintjes,

    We have received a request that the STATUS be changed to Unlocked on the following domain name(s):

    BLOGABOUTSTYLE.NL

    You do *not* need to respond to this email. If, however, you think this change may have been made in error or fraudulently, please contact us within 15 days.

    If you have any questions, feel free to contact our customer support.

    – Email: (email visible only to moderators and staff)

    Sincerely,
    WordPress.com

    Why is there no code in the email? I tried clicking ’email transfer code’ again, but that doesn’t change anything, and i don’t even get another email. Please help, this is bullshit and sooooo frustrating!!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi,

    I am going to tag this for staff so they can help you. Just follow this thread and be patient while waiting for a response.

    Good luck!

  • Unknown's avatar

    Hi there,

    When you unlock your domain, you’ll get two emails: the one you mentioned notifying you about the domain status change, and a second email with the epp code to transfer your domain.

    I just checked your domain, and I see a message about a pending domain transfer. Did you get the epp code and initiate a domain transfer?

    If not, I can resend that epp code to you, or you can resend it yourself by going to Edit > Transfer Domain from your My Domains page here:

    https://wordpress.com/my-domains/

    Please let me know if I can do anything more to help with that. :)

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