Follower getting multiple identical email updates from me.

  • Unknown's avatar
    queentealdeer · Member ·

    I recently got this message from someone who wanted to get notified of new comments on one of my blog posts.

    ‘After I initially commented I seem to have clicked on the -Notify me
    when new comments are added- checkbox and from now on whenever a comment is added I get four emails
    with the same comment. There has to be an easy method you are able to
    remove me from that service? Kudos! ‘

    I’m not sure why she’s getting four emails, and I don’t know if it’s possible to fix it. If it is possible, should I be the one to fix it, or is she the one who should fix this problem? I didn’t tinker with the default settings to send multiple emails out for replies.

    I’ve not had anyone else complain this is happening. I’ve barely got over 100 followers so it may be possible that she’s currently the only person following any replies of mine. I have no idea what’s going on.

    I’m posting here because I promised her that I’d find out what’s going on and either do what I’m supposed to do to fix it, or tell her how to fix it on her end.

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi @queentealdeer, can you have her get in touch here? We’ll need to look at her settings to see if we can spot an issue.

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