Follower notifications are still going to the old address.

  • Unknown's avatar
    connecting4communities · Member ·

    I updated my email address in users –> Personal settings about one month ago. I am still getting follower notification emails to the old address.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    jeremeylduvall · Member ·

    Hi there,

    Could you confirm the old address where you’re still receiving the notifications? Please note, the email will appear as “redacted” in the forum thread, but it will be visible to staff members.

  • Unknown's avatar
    connecting4communities · Member ·

    Hi and thanks.

    Follower notifications are being sent to (email visible only to moderators and staff)

  • Unknown's avatar
    shawnajroberts · Member ·

    Thanks for the info! Can you check the email address listed here and update it?

    https://wordpress.com/settings/account/

    We used to have a separate admin email address for every blog, but stopped using that a while back because of some security issues. It looks like you’re caught in this. If you could update the email at the link above, that should fix the split emails and you should be all set.

  • Unknown's avatar
    connecting4communities · Member ·

    Thanks.

    The new email was already loaded there but I re-saved the existing page.

    From: WordPress.com Support Forums [mailto:(email visible only to moderators and staff)] Sent: Sunday, November 02, 2014 12:33 PMTo: (email visible only to moderators and staff): [WordPress.com Forums] Follower notifications are still going to the old address.

    shawnajroberts replied to a forum topic that you subscribe to

    in response to the topic “Follower notifications are still going to the old address.”:

    Thanks for the info! Can you check the email address listed here and update it?

    https://wordpress.com/settings/account/

    We used to have a separate admin email address for every blog, but stopped using that a while back because of some security issues. It looks like you’re caught in this. If you could update the email at the link above, that should fix the split emails and you should be all set.

    Reply View forum topic

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    Thanks for flying with WordPress.com

  • Unknown's avatar
    shawnajroberts · Member ·

    It looks like that did it! Your follower notifications should go to the correct email address now. Sorry for the mix up!

    Let me know if there’s anything else I can help with. :)

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