Followers and email notifications

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  nickmassaro · Member · May 13, 2015 at 9:46 pm

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  My email followers had been getting notifications of new blog posts, but now they are not and I have changed no settings.

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · May 13, 2015 at 11:01 pm

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  Hi there! Can you tell me the email address of a few of the followers who are not getting email updates from your site? We’ll redact the addresses from public view in the forums, but staff will be able to see them. :)

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  nickmassaro · Member · May 13, 2015 at 11:21 pm

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  Yes, here are two that I know for sure had been getting emails but didn’t on the last post:
  (email visible only to moderators and staff)
  (email visible only to moderators and staff)
  Let me know if you need more addresses, and thanks for your help.

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  shawnajroberts · Member · May 14, 2015 at 4:01 pm

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  It does look like we did not send out subscription emails for your latest post:

  https://nicoandgypsee.wordpress.com/2015/05/13/floridays/

  Did you do anything different in the creating & publishing of this post?

  Since it currently was just this one post that didn’t get emailed out, there isn’t a lot for me to dig into. Will you let me know here when you publish your next post so I can take a look at whether your subscription emails go out?

  If it happens again, I can ask a developer to take a closer look at this.

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  nickmassaro · Member · May 15, 2015 at 10:49 am

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  Thanks Shawna. I did another post and it looks like the notifications went out just fine. I did nothing different on either post

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  lizthefair · Member · May 16, 2015 at 7:50 pm

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  Thanks for the update. If you do notice it happening again, please let us know!