Followers are not receiving notifications about new blog posts

  • Unknown's avatar

    Hi,
    After working perfectly, the site now appears to have an issue. I sent out a new blog today. The two followers I checked, one a WordPress user and one a non-Wordpress user, did not receive email notifications about this post. In both cases, they had received notifications about earlier posts.

    I’m not aware of having made an changes to the site that could have caused this.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    thistimethisspace · Member ·

    Please post the username of the person with the WordPress.com account and the email address of the other person. The software will redact ie. HIDE the email address and only Staff will be able to view it. I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • Unknown's avatar

    Oddly, the notifications started showing up in followers’ inboxes in the last couple of hours — eight hours or so after the blog was posted. I guess the problem must be with WordPress or, possibly, Comcast.

  • Unknown's avatar

    Hi there,

    I’m glad they finally received it. Please let me know if this happens again!

    Cheers!

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