Followers did not get the new post email

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  maxvalip · Member · May 31, 2018 at 11:07 pm

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  Our followers usually receive an email notification whenever we post a blog, but the recent post did not send any notification to them once published.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 31, 2018 at 11:09 pm

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  Hi there,

  blog.maxval.com is hosted by GoDaddy.com, not by wordpress.COM

  Unfortunately, you are posting to the wrong support forum. We provide support only for WordPress.COM hosted sites on our servers and your site is not among them.

  WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/

  For hosting issues contact your web host. For software issues post to the WordPress.ORG support forums.

  The wordpress.ORG support forum is at http://wordpress.org/support.
  The wordpress.ORG login link is here https://login.wordpress.org/
  If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

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  timethief · Member · May 31, 2018 at 11:10 pm

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  email notification whenever we post a blog

  Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
  See also https://apps.wordpress.org/support/ for app support.

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  kokkieh · Staff · Jun 1, 2018 at 12:36 pm

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  Hi there,

  Did you do anything different with the latest post, like using a custom post type? Or did you just publish it as a regular post?

  I don’t see anything wrong with the Jetpack connection to your site, and we appear to be syncing correctly with your site, but you might need to contact the Jetpack team to take a closer look at this.

  Contact Support

  Don’t post in the WordPress.org support forums in this case, as they will not be able to help you with a Jetpack subscriptions issue.