Followers not receiving emails

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  amyrbenson · Member · Feb 23, 2015 at 2:34 pm

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  My followers are not receiving an email notification about new blog posts.

  The blog I need help with is: (visible only to logged in users)

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  simplysaru · Staff · Feb 23, 2015 at 3:41 pm

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  Hello there,
  Blog followers not receiving emails is most often due to the fact that their email host is marking them as spam or segregating them as newsletters and auto archiving them etc.

  Please ask your blog followers to check on their spam settings & WordPress.com email notification settings. Here are instructions to follow on email troubleshooting. If the issue still persists, please do make a note of their email id’s and post back (Don’t mention the emails here). You can share the emails with the staff to verify on emails being sent to them.

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  amyrbenson · Member · Feb 23, 2015 at 3:47 pm

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  Thanks a lot! We checked everything you suggested. This is happening to all of the followers. Could it have something to do with the privacy settings? Thanks again.

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  simplysaru · Staff · Feb 23, 2015 at 4:00 pm

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  Sorry I didn’t check on your blog earlier. The privacy settings prevent your blog from appearing on WordPress.com reader and emails.