followers stopped getting updates.

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  diablodanceclub · Member · Jul 27, 2015 at 7:55 am

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  My followers stopped getting updates several months ago. Somehow the database got lost. Only the two most recent followers are getting updates.

  The blog I need help with is: (visible only to logged in users)

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  richrobinkoff · Member · Jul 27, 2015 at 10:10 am

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  Hi – I do see from your site that you have 22 followers and you do have two posts in the current month. Based on that, I am tagging this thread for staff review. Please subscribe to the topic by clicking the link on the right so you are notified when they respond.

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  staff-blorbo · Staff · Jul 27, 2015 at 9:50 pm

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  You have 22 total followers, 20 are email-only, and the three that I checked at random did receive the last post via email: https://diablodanceclub.wordpress.com/2015/07/27/serenade-in-blue-july-29/

  Can you share the first 4 characters (not the whole thing) or 1 or 2 email addresses who you know have not received the latest post?

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  diablodanceclub · Member · Jul 28, 2015 at 3:34 am

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  vcee
  sarr
  two or three months ago, there was a problem with the way things were displaying. Sorry, I can’t remember what, and I can’t remember what I did to fix it. But ALL the followers on the main page showed as 0, even though the list of followers were intact. Hope this helps.

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  theturkishpoet · Member · Jul 28, 2015 at 1:36 pm

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  I need help with my blog, I need followers please. I write on poetry, thanks

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  staff-blorbo · Staff · Jul 28, 2015 at 6:08 pm

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  diablodanceclub, I’m not sure what you mean, I see “Join 22 other followers” on your main page. Screenshot: https://cloudup.com/c7jh3hr596V

  theturkishpoet, please open your own support request: http://en.support.wordpress.com/contact/

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  diablodanceclub · Member · Aug 25, 2015 at 8:39 pm

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  My oldest 19 followers are still not receiving posts by email. vcee—– is one of those not getting the email. Last email received was May 20. Around June 22, I made a change (don’t remember what) which caused the number of followers displayed under FOLLOW BLOG VIA EMAIL to be 0 (zero); however, the SITE STATS >> MY FOLLOWERS showed a correct list of 19 (21 as of 8/25/2015). Somehow, the FOLLOW BLOG VIA EMAIL eventually displayed correctly, but the 19 followers are not receiving posts by email. I believe the database index has been clobbered.

  I hope this helps to clarify the problem.

  The blog I need help with is diablodanceclub.wordpress.com.

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  supernovia · Staff · Aug 26, 2015 at 12:12 am

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  Hi @diablodanceclub , thanks for following up on this. If you can remember anything about what happened around June 22, that would be super helpful. I don’t see records around that date here.

  Also, did any other users complain about not receiving an email with this latest update? Again, if you can just send the first three or four letters of their addresses, that will do.