Font selection not displayed correctly

  • Unknown's avatar

    Hello all,

    I recently migrated a clone/staging site to the target site listed here. I can see the actual fonts selected in the staging site that shows up appropriately there. However, the fonts are not displayed correctly in the target site. The theme used here is the Heiwa theme (parent theme is Blockbase). All I was doing is a simple migration from the clone site (https://v4m8p2r3gdb.c.updraftclone.com).

    In the target site, I can still go in and edit the typography. However, the selection made just does not match visually for some reason (option to select the font is still there).

    Any help appreciated.

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.

    You definitely have the option to move your site to us so we can provide in-house help, using our migration plugin: https://wordpress.org/plugins/wpcom-migration/ and the site would need to be on the business plan.

    As it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

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