for refund of txn id [redacted] is not received

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  helpgreenfashionhubin · Member · May 6, 2023 at 12:35 pm

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  for refund of txn id [redacted] is not received

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · May 8, 2023 at 12:05 am

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  Hi there,

  I have cancelled the upgrade and issued a refund for your original purchase amount. You can see a receipt confirming this refund here:  https://wordpress.com/me/billing

  You can expect to see the funds in your account, but it can take a billing cycle or two depending on your institution. I can confirm the refund was processed on our end, but you may also wish to contact your credit card company to confirm.

  More info: https://wordpress.com/support/refunds/#when-do-i-get-my-refund