For some reason I cannot access my site

  • Unknown's avatar
    themillennialstruggle2017 · Member ·

    For some reason I cannot access my site and when I go into the wordpress dashboard there’s a red exclamation mark and says ‘This Site Cannot be Accessed’ ?!?!?!! I DON’T UNDERSTAND, it was working fine this morning!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    shubhamgmath · Member ·

    Hi themillennialstruggle2017

    Your site is using WordPress.org software which is hosted on another host. So WordPress.com forum is not the right place to get the solution for your question.

    You can post your question in WordPress.org forum:
    https://wordpress.org/support/forums/

    For more information here is the support documentation link below:
    https://codex.wordpress.org/

    WordPress.com forum helps the sites hosted on WordPress.com only

    WordPress.com and WordPress.org are both different platforms, you can find more information for this here:

    WordPress.com vs. WordPress.org

    You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
    https://wordpress.org/support/register.php

    Hope this helps

  • Unknown's avatar
    gemmacevans · Member ·

    Hi themillennialstruggle2017,

    Just to add to the information @shubhamgmath gave you — the site is loading for me at the moment but you may also want to contact your hosting provider (GoDaddy) so they can check for issues on their side.

    It sounds like themillennialstruggle.ca may have been connected to your WordPress.com account with the Jetpack plugin. There isn’t a working connection at the moment so you could try deactivating and deleting the plugin and then reinstalling and connecting it.

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