For some reason I have 2 user accounts under the same email.

• 

  ericamarie15 · Member · May 25, 2016 at 8:52 pm

  • Copy link
  • Add topic to favorites

  I just created a new domain and user account. I haven’t used wordpress in a couple of years and now when I sign in it just takes me back to my old user because I had used the same email. Now I can’t access my NEW domain and its very frustrating. Please Help!

• 

  sarahblackstock · Member · May 26, 2016 at 9:44 pm

  • Copy link

  Hi there!

  An email address can only be used on one WordPress.com account at a time. If you’re looking for a different account, try logging in using a different email address that you may have signed up with.

  If you’re not sure, you could try entering the username you remember or other email addresses in the password reset page to see where the reset email arrives: https://en.wordpress.com/wp-login.php?action=lostpassword

  Let me know if you have any questions! :)