Forbidden 403, 500 internal error! Cannot display site.

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  honchogames · Member · Jul 14, 2013 at 10:20 pm

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  Hey,

  My website is not displaying properly. I am getting a 403 Forbidden error:

  Forbidden

  You don’t have permission to access / on this server.

  Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

  I mapped my domain, “Honchogames.com” which I purchased from GoDaddy.com to my “honchogames.wordpress.com” site. I sent a support ticket to GoDaddy.com about this issue and they replied with:

  Dear John,

  Thank you for contacting Online Support.

  It would appear that you are experiencing a 500 Internal Server Error when visiting your site. At this time, there are no error messages showing. As such, the website is displaying as intended. The domain name is setup to point to another hosting provider. You would need to contact your hosting provider for more information regarding why your website is not available.

  Please let us know if we can assist you in any other way.

  Sincerely,

  Dan O.
  Online Support Technician

  I have no idea how to resolve this issue, please provide assistance!

  Thank you for your support,

  John

  The blog I need help with is: (visible only to logged in users)

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  eurello · Staff · Jul 15, 2013 at 8:36 pm

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  Hi John – I’m not having any trouble loading your site. When you first change your domain’s name servers, it can take a little while for the DNS to resolve everywhere. Can you please try clearing your browser cache and loading your site now?

  Do you still get an error?

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  honchogames · Member · Jul 15, 2013 at 10:16 pm

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  Thanks!

  It’s all good now Eurello. I was just being impatient and frustrated and confused lol.

  Love,

  John

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  eurello · Staff · Jul 15, 2013 at 10:41 pm

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  Hi John – awesome! I’m glad you’re set, let us know if you need anything else. :)