Forbidden 403 message when I try to sign in
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I cant sign in to my WP website it had the crap hacked out of it, my webhoster as deleted all malware but now i need to get in and rebuild. when I try to sign in I get a forbidden 403 message and I cant change my password of reactivate my account as I cant access any activation codes.
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Hey deiterbarrycreations,
Please share the link to your website.
It sounds you’re using the self-hosted WordPress version.
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Hi there,
You created this account only 7 hours ago, and this account owns no sites on WordPress.com. We cannot help with sites that are not on our servers.
Please contact your hosting provider for help with this. Hopefully your hosting plan includes backups of the site that you can restore.
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Hey Ravichahar the website link is http://deiterbarrycreations.com/ but when I try to get into my dashboard area I get
Forbidden
You don’t have permission to access /wp-login.php on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.Kokkieh I set up this account this morning to ask this question it seems i cant use any of my login details from the account that was damaged to access any of the wordpress help forums.
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http://deiterbarrycreations.com/ is not a WordPress.com site, so we cannot help you with it – it is not on our servers so we have no control at all over it.
You’ll need to contact your hosting provider, webhostingpad.com for help with this, as you’ll likely need to log into your site’s database via FTP with them to reset your login credentials. You can find the instructions to do this on your version of WordPress here:
https://codex.wordpress.org/Resetting_Your_Password
General support for the version of WordPress you’re using can be found here:
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