forgot back up code

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  oopsscratched · Member · May 5, 2020 at 2:44 pm

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  i would like to delete my wordpress web, but i cannot sign to the account because i am prompted for code sent to my old phone number. I also unable to get the authentication code and back up code….

  the email linked to the account still can be accessed, but i can’t seem to verify using email… please help

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  oopsscratched · Member · May 5, 2020 at 2:45 pm

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  the wordpress i would like to delete is smthncaptured.wordpress.com

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  oopsscratched · Member · May 6, 2020 at 1:12 am

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  please help :(

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  staff-mckluskey · Staff · May 6, 2020 at 8:40 am

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  Hi there!

  the email linked to the account still can be accessed

  In that case, please use that email to send us a message to passwordhelp@wordpress.com. Our Account Recovery team will get back to you there.