Forgot email address and password
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Hello,
This is about gravatar. I had a gravatar account (http://en.gravatar.com/sufiabanu) that I’ve stopped using ages ago. Now I need to access it but I don’t remember the password and the primary email address of that account no longer exists.In the account recovery form they require a transaction id or an activation URL/key or the two factor authentication codes. But I can’t have them because my email id does not exist anymore.
But wait I can still proof the ownership of that gravatar. I have another gravatar account (the one that Im using right now – http://gravatar.com/sufiabanu2014) who primary email address is exactly the same as the ‘contact me’ email address of the gravatar that Im trying to recover.
Now I couldn’t have set that email address if the account wasn’t mine, could I?
What shall I do. Please assist.
Thank you.
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We can’t help with account recovery issues in the public forums, but I’ve forwarded your request to our account recovery team They will be in touch with you via private e-mail.
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