Forgot My Account Credentials

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  catherineawhite · Member · Oct 14, 2019 at 5:56 pm

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  Hi! I am the marketing manager for Monarch Laser Services and I am working on their new website… http://www.meritagemedical.com/

  Every time I put in the login info I have it rejects me. I cannot access my dashboard to continue work on this. Can you help me?

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  thelmachido · Staff · Oct 14, 2019 at 6:24 pm

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  Hi Catherine,

  It seems your website is hosted by Godaddy support here is for websites hosted with wordpress.com , you should go to wordpress.org to get assistance.

  PS: Try to use your email address to reset your password.

  All the best!!
  Cheers

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  staff-doublebassd · Staff · Oct 14, 2019 at 6:24 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!