Forgot my password

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  avillam · Member · Feb 10, 2016 at 7:37 am

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  Hello, I forgot the password of my blog and I tried to reset it but I haven’t recieved an email yet.

  Thanks.

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  stefmattana · Staff · Feb 10, 2016 at 2:13 pm

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  Hi there,

  Have you double checked your junk/spam folder?
  If you use Gmail, also double check this for help on issues specific to Gmail: https://en.support.wordpress.com/email-notifications/gmail-issues/

  If you still can’t find anything, add “modlook” to the tags for this thread to let WordPress.com staff know that you need assistance. Sometimes tiny glitches on the system block this kind of communications so a direct “human” help is needed.

  Cheers :)

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  avillam · Member · Feb 10, 2016 at 3:21 pm

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  Thanks a lot!!!!! The email was in my spam folder.

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  stefmattana · Staff · Feb 10, 2016 at 3:55 pm

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  Brilliant! Good to hear you’ve found it :)