Forgot my Password

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  sweederlife · Member · Mar 8, 2021 at 3:56 am

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  Hey there, I changed my password recently and I thought I was writing the right one but I have no idea what it is. And when I try to reset the password no page pops up to reset the page.

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  shubhamgmath · Member · Mar 8, 2021 at 4:19 am

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  Hi sweederlife

  Here is the support document that will help you out to know more about how to reset your password:
  https://wordpress.com/support/account-recovery/

  Hope this helps.

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  sweederlife · Member · Mar 8, 2021 at 11:29 pm

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  The password is to my actual backend to my site where I write the blogs and ipload pictures. Where we type our website name( http://www.websitename.com/admin)
  Everytime I try to reset the page comes up empty. There is no way to reset.

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  staff-totoro · Staff · Mar 9, 2021 at 2:29 am

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  Hi there,

  The site thesweeder.com appears to be a self-hosted WordPress (also called “.org”) site hosted on BlueHost Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/thesweeder.com+dns

  To clarify, we are not the only providers of WordPress sites, and BlueHost also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  However, the good news is that as long as you have access to the server control panel through BlueHost, it is always possible to regain access to your self-hosted WordPress site. This WordPress.org Codex article will walk you through it: http://codex.wordpress.org/Resetting_Your_Password

  You can ask BlueHost support for direct assistance in completing the steps in that article; they would be in the best position to help.

  Hope that points you in the right direction!