Forgot password and can't access email to reset

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  ginatratt · Member · Mar 6, 2019 at 6:13 pm

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  I’ve forgotten my wordpress password, and unfortunately no longer have access to the associated email. I have some ID that I think might be enough proof of ownership but there’s no option to submit an attachment on the recovery page.
  I wasn’t able to provide a transaction ID, activation key or two factor authentication without access to the original email account.

  Is there any way of resetting the password without going through my email?

  If there’s no way of accessing, can I make a request to take down some images from the site? (I don’t want them to be public/searchable anymore).

  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  ginatratt · Member · Mar 6, 2019 at 6:14 pm

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  Sorry I forgot to mention that I’m trying to access a different account to the one I’m logged into now.

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  kokkieh · Staff · Mar 7, 2019 at 10:05 am

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  Hi there,

  Can you please tell us the address of the site or the username of the account you’re trying to access?

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  ginatratt · Member · Mar 7, 2019 at 10:29 am

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  Hi,

  Yes it’s ginatrattbadmp.wordpress.com

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  ginatratt · Member · Mar 7, 2019 at 2:44 pm

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  Do you need more information from me? (I wasn’t sure if I should write it on here or not)

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  staff-zinnia · Staff · Mar 7, 2019 at 3:58 pm

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  Hi –

  You’re signed in correctly. Do you see the site under the My Sites tab from the upper left hand corner of the dashboard screen?

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  ginatratt · Member · Mar 7, 2019 at 4:05 pm

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  Oh! You’re right! I’m so sorry I didn’t see that before!