Forgot Password, but the email associated with my account is Deleted???

cambridgewhitewaterpark · Member · Sep 7, 2012 at 6:41 pm
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I have forgot my password, however I cannot do the reset because the email that I have associated with the account is dead. Is there any other way to reset my password?
timethief · Member · Sep 7, 2012 at 6:44 pm
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In order to help you get access to your blog Staff need one of the following things in order to correctly identify you as the blog owner:

1. an email from the email address associated with the account or revealing what that associated email address was
2. the wordpress.com API key for your account. This was included in your welcome email with a note to keep it safe. Please do not post the API key here.
3. if you have purchased any upgrades for the blog a transaction number send it to the email address I posted above.

This thread is flagged for Staff attention. Please be patient while waiting for them to respond.
cambridgewhitewaterpark · Member · Sep 7, 2012 at 6:48 pm
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I do not see an email address to respond to…
timethief · Member · Sep 7, 2012 at 7:00 pm
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Please simply wait for Staff to enter this thread and assist you.
staff-blorbo · Staff · Sep 7, 2012 at 7:54 pm
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Do you have access to either of the three items that timethief mentioned above?
cambridgewhitewaterpark · Member · Sep 7, 2012 at 7:58 pm
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yes i do
staff-blorbo · Staff · Sep 7, 2012 at 8:20 pm
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Ok, which one? The account’s email address, the API Key, or a transaction ID?
cambridgewhitewaterpark · Member · Sep 7, 2012 at 8:32 pm
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(email visible only to moderators and staff)

this should be the email

or (email visible only to moderators and staff)
staff-blorbo · Staff · Sep 7, 2012 at 8:36 pm
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Ah, I forgot one key question.

What is the username that you’re trying to reset your password on, or the URL of the WordPress.com blog?
cambridgewhitewaterpark · Member · Sep 7, 2012 at 8:53 pm
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soundsgoodavs
staff-blorbo · Staff · Sep 7, 2012 at 10:03 pm
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Excellent, the first email address matches. Is that the one that was deleted?

If so, I’ll need to receive the account’s API Key in order to proceed. If you don’t have that, you may have better luck trying to get the email address restored.
cambridgewhitewaterpark · Member · Sep 8, 2012 at 11:13 pm
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where would I find the API key?
There is no chance on the email.

Do you not find it ridiculous that you seem to be the only site on the web that does not have security question password recover?
auxclass · Member · Sep 10, 2012 at 2:34 pm
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2. the wordpress.com API key for your account. This was included in your welcome email with a note to keep it safe. Please do not post the API key here.
cambridgewhitewaterpark · Member · Sep 11, 2012 at 12:39 pm
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That key was lost when my old email account got compromised.

You must have a way to do this otherwise you guys have really dropped the ball…..

Can you not just shift my soundsgoodavs account to my other account at (email visible only to moderators and staff)?

I don’t understand how you can be the only site on the web that cannot recover a password? You have 17% share of the internet for peat’s sake.
staff-blorbo · Staff · Sep 11, 2012 at 4:21 pm
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No, we will not give the account to another email address without receiving proof of ownership, which would be either of the three items mentioned earlier.

At this point, I recommend trying a few password. Believe it or not, this usually works for most folks. If you’re able to re-gain access, I recommend keeping your email address on the account up-to-date.

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