Forgot password (password protected area)
-
Hello!
My problem is that I protected the wp-admin folder via .htacces and .htpasswd. It works fine, but in the frontend, when customers click on the forgot password link in the account page, the remember password page come in, but it shows “Password protected area” like the admin backend pages.
The problem (In my opinion) that the admin forget password page is same, the frontend forget password page, so If I protect the admin page, will protect the forntend page.
I use this .htaccess:
AuthName "Admins Only" AuthUserFile /home/xxxxxx/public_html/wp-admin/.htpasswd AuthGroupFile /dev/null AuthType basic require user xxxx <Files admin-ajax.php> Order allow,deny Allow from all Satisfy any </Files> ErrorDocument 401 default -
Hello,
I’m sorry, but we cannot assist you directly with your issue because your site is not hosted on our WordPress.com managed hosting service.
To explain further, our service uses a customized server environment that is specifically optimized for WordPress. We provide built-in security, performance improvements, and in-house support for all site-related inquiries. Our customized version of WordPress is different from the one you are using with your current hosting provider, and we do not have access to your site to diagnose the problem.
However, you have the option to transfer your site to our hosting service and receive in-house support using our migration plugin: https://wordpress.org/plugins/wpcom-migration/. Please note that your site would need to be on the Business plan.
If you prefer to keep your site with your current provider, the open-source WordPress forums at https://wordpress.org/support/forum/how-to-and-troubleshooting can provide you with the necessary assistance. Their community is more familiar with such issues and can offer the best help.
Thank you for understanding!
- The topic ‘Forgot password (password protected area)’ is closed to new replies.
WordPress.com Forums 