Forgot the password

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  yayingzhu · Member · Oct 15, 2017 at 6:16 am

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  I registered the WordPress.com account long time ago, and recently I had tried to login but fail. I had tried any password that I can remember but still couldn’t get back my account. And another problem is when I click ‘lost password’ link down below the login section the system will send me the link which said ‘Your password reset link appears to be invalid. Please request a new link below.’

  The blog I need help with is: (visible only to logged in users)

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  staff-frank · Staff · Oct 15, 2017 at 6:58 am

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  Hi there,

  It’s possible that you may be entering an invalid username or invalid email address. Try submitting the Account Recovery Form which is accessible by clicking the “Need More Help?” button on the Password Reset page. See the following support document for more information: https://en.support.wordpress.com/account-recovery/#account-recovery-form

  Let us know if you need more help!