Forgot username

  • Unknown's avatar

    Hi, I can’t login in with any username and email address I can remember, how can I find my username then? Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi @amygan8,

    Your site pinklaketours.com is using the self-hosted version of WordPress.

    These forums are for WordPress.com hosted sites only :) https://en.support.wordpress.com/com-vs-org/

    However, you can try this method if you have access to your cPanel Hosting,
    click on phpMyAdmin option and this will open in a new tab and here you need to select your WordPress database. (You can verify your database details from wp-config.php file)

    You will see the list of all the tables in your WordPress database. Now you have to look for the ‘{table-prefix}_users’ (by default table will be wp_users) table in the list and click on the browse link placed next to it with many other options.

    You will now see a number of rows in your WordPress users table. Click on the edit button placed next to the username where you want to change the password.

    You will see a form filled up with all the user information fields needed.

    Now, the major step of this method is to delete the value in the user_pass field and replace it with a new password. You will find a function column placed right before the null value column. You need to click on it and select MD5 from the drop-down menu and click the GO option.

    Now you can visit /wp-admin and enter your username and new password :).

    You can check this Article for more info How to Change Your WordPress Password using phpMyAdmin.

    https://codex.wordpress.org/Resetting_Your_Password

    If you are still confused then contact Bluehost.

    Thanks !!!

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