Forgotten Email of Another Account
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I would like to access my other (new) wordpress account which has the mapped domain of http://www.hiratasmith.com but I can’t remember the email I used. The username is hiratasmith. Otherwise, I’d like to somehow map my domain to this account. Thank you, Natasha.
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Hello Natasha,
You can recover your missing data by following the steps listed here: https://en.support.wordpress.com/account-recovery/
Once your account information is recovered, you can proceed and map your site. Here’s a step-by-step guide for doing that: http://en.support.wordpress.com/domain-mapping/map-existing-domain/.
If you get stuck at any step, just let me know and I’ll be glad to help :)
Cheers! -
Thank you for your reply! My problem is I don’t know what email I used and I haven’t made any PayPal payments for the account, so I don’t have any evidence to supply to get my account back, which is already mapped to my domain. Is there anything I can do or have lost both my account and my domain?
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Hi there,
I think that at this point it would be better if you get in touch with somebody from the Staff.
I’ve tagged for this thread to Staff attention, so they know that you need assistance.
Please subscribe to this thread so to be notified once they reply to you.
Meanwhile, please be patient :) -
Hi there,
What I can do is e-mail the address associated with the account so that you can check all of your e-mails and see which one receives the message. All you would need to do is respond from that e-mail to verify ownership. Then, I will definitely be able to assist you in regaining access.
Let me know if that works.
Thanks!
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Hi,
Thank you for your reply. I will give it a go, but I don’t remember owning a third email address. Are you able to tell me which one I used, or even which email company it comes from?
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You are now contacting us from the account that is associated with the mapping subscription, hiratasmith. =)
You should have access now. Let me know if you have any questions.
Thanks!
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