Forgotten login and password to edit site

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  dorsetsheds · Member · Mar 12, 2020 at 11:47 am

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  Hi, This site was set up before i worked here and i have logged on a few times using the url that i was given but i have lost all information but just know that the website is through wordpress.

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  staff-doublebassd · Staff · Mar 12, 2020 at 1:22 pm

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  Hi there,

  What is the URL of the site you are trying to regain access to?

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  dorsetsheds · Member · Mar 12, 2020 at 1:26 pm

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  https://dorsetsheds.co.uk/

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  staff-mckluskey · Staff · Mar 12, 2020 at 2:07 pm

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  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with 20i.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.