Forgotten Login details

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  simplicityshoes · Member · May 13, 2020 at 9:53 am

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  Hello
  I have forgotten my login details for my site http://www.simplicity.ie I know where it is hosted but not where I can access it to edit it I hade it developed by someone who is no longer around so I am not able to ask him for the details and its very old and could do with upgrading. I am not even sure if it is on wordpress or not

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  fstat · Staff · May 13, 2020 at 1:39 pm

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress.org software and it is hosted by blacknight.com. Therefore, you need to contact them regarding your login issue.

  You can also try resetting the password by following these instructions:

  https://codex.wordpress.org/Resetting_Your_Password

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:

  WordPress.com vs. WordPress.org