Forgotten username and password

  • Unknown's avatar
    ronaldhera · Member ·

    I am Ronald Hera and have a website called : RonaldHera.com
    I don’t know what my username is
    I have two passwords and don’t know which to use [redacted] and [redacted]

  • fstat · Staff ·

    Hi there,

    Your site is not hosted by us (WordPress.com). It is using the open-source WordPress.org software and it is hosted by Author Solutions. Therefore, you need to contact them regarding your login issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you need can also over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Also, do not share your login credentials with anyone (especially on public forums) as this can compromise the security of your site.

    If you want to know more about the differences between WordPress.com and the open-source WordPress.org software you can read this article:

    WordPress.com vs. WordPress.org

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