Form Fields

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  trevorjones38 · Member · Jul 26, 2021 at 3:36 am

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  Can someone help me pls, I upgraded my elementor to the pro version to get the upgraded form field which now im having trouble its sending it to my junk folder all the time plus the address is coming across ok but the suburb underneath is connecting with the address field when it shows up in my email . so like this
  Address : 33 jo blogs way suburb gundagia

  so it should look like this when on my email form though ..

  Address : 33 Jo blogs way
  Suburb: Gundagia

  is this a glitch in the system please help me

  Site: https://worldclassglasscleaning.com.au.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  staartmees · Member · Jul 26, 2021 at 6:03 am

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  we can’t help with third party plugins. As you have the pro version of elementor, you also paid for support.

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  aisajib · Member · Jul 27, 2021 at 3:20 am

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  Hi there,

  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) and is hosted elsewhere.

  Because WordPress.com and WordPress.org are different, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on WordPress.com.

  You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  You’d want to contact Elementor support for help with this. Here’s the link to contact them: https://elementor.com/contact/