Form not sending email

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  naturahelvetica · Member · Apr 2, 2024 at 6:45 am

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  Hello

  We currently have the problem that our WP forms do not create any notification (email) after the entry. The forms used to work previously.

  We are using WP mail SMTP.
  All necessary DNS Records are active and authentified.

  Many thanks for your support.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staartmees · Member · Apr 2, 2024 at 9:11 am

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  We can’t help with third party plugins, you must ask this in the forum of wp forms or take a dive in their documentation …

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  naturahelvetica · Member · Apr 3, 2024 at 9:22 am

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  Many thanks for your reply. We used the default forms present on WP… no third party plugins. Any suggestions what could be the problem? Many thanks for your help!

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  staartmees · Member · Apr 3, 2024 at 10:49 am

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  As you use WP mail SMTP, you must go their for help.