Form notification does not work from mobile device

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  frenksekeli · Member · Dec 13, 2024 at 11:45 am

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  I have made a new form on my site. As I started to investigate it, it turned out that it is not geo blocking steps in the way, none of the forms came through which was made on mobile devices.

  I have checked all things like email address, checked all spams in the email account, I’ve checked the individual entries on the site, etc. these form entries are not there. Like never happened. Many customers sent the screenshot that they have done it actually, when I have asked them to redo it.

  I try to make a junior tournament, I would really appreciate if anyone could help here. It is a paid plan of WordPress.

  Thanks,

  Frank

  The blog I need help with is: (visible only to logged in users)

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  frenksekeli · Member · Dec 13, 2024 at 11:54 am

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  The form is on this page: https://sunrisebadminton.com/wcjbt/

  But just found out that the basic contact form also does not work.

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  frenksekeli · Member · Dec 13, 2024 at 12:27 pm

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  This one is for visibility only.

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  frenksekeli · Member · Dec 13, 2024 at 1:16 pm

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  If someone fill out the form from a mobile device, the does not sent for some reason. It worked from Laptop though.

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  staff-rinaz17 · Staff · Dec 18, 2024 at 7:20 am

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  Hi Frank,

  I checked your page https://sunrisebadminton.com/wcjbt/ and I couldn’t locate the form there. I only see an external form link.

  I have responded to your inquiry via email for privacy measures. Please see more details there, and we’ll continue the conversation through email. Thanks!